BSDRack Frequently Asked Questions

This page is currently UNDER CONSTRUCTION. If you have questions relating to the operation of your BSDRack server please contact support (at) smartservers.com

o How do I adjust the FTP timeout value?

o How do I enable the anonymous FTP service?

o How do I install multiple secure server certificates?

o How do I deny httpd connections from specific IP numbers?

o Can I run Linux applications and software on my BSDRack?

o How do I serve Audio and Video files?

o What kind of E-commerce/Shopping Cart systems are available?

o How do I track the bandwidth usage of my hosted web sites?

o How do I log into my server via FTP as "root"?

o How can I find out what web server version is running on my server?

o How can I find out what PHP version is running on my server?

o How do email-only account users access the web mail application?

o How do I log into my BSDRack via SSH as "root"?

o How is the IMAP daemon activated on the BSDRack?

o Which command line text editors are available on the BSDRack?

o Why are files like ".htaccess" not seen when I log into the server via FTP?

o What methods can I use to limit SPAM on my server?

o How do I use the control panel to set up password protected areas?

o How do I locate programs such as Perl and Sendmail on my server?

o How do I use PGP on the BSDRack?

o How do I generate a digital certificate request (CSR) on the BSDRack?

o How do I install a digital certificate on the BSDRack?

o Does the BSDRack system support multiple digital certificates?

o How to I request and activate additional IP numbers?

o How do I get the "nslookup" command to function on the BSDRack?

o Is there programming assistance available for installing non-standard or third party programs and scripts?

o How do I install additional Perl Utilities or Modules on the BSDRack?

o How are upgrades of Apache, Sendmail, MySQL etc handled on the BSDRack?

o Where is the "php.ini" file located on the BSDRack?

o My servers httpd (web) server appears to be "down", how do I find out what is causing this?

o How do I direct email sent to a single email address to multiple POP accounts or aliases?

o What is the default port number for connecting to mysql on the system?

o How do my sub-hosting account users set up accounts for their users which will be available via the web?

o How do I edit or customize the DNS zone file template?

o One of my email users is getting "Overquota copying messages to spool", what does this mean?

o How do I install the "Lynx" browser?

o How do enable SSI's (server side includes) and ExecCGI on the server?

o The custom control panel welcome screen for my sub-hosting users is not being displayed, why is this?

o Does the web interface control panel system support SSL secure access?

o Are there any command line tools available for setting up, removing and maintaining sites and user accounts?